Frozen Pipes — UK-Wide, Vetted & Priced Up Front
Frozen pipes — handled UK-wide by vetted, insured local engineers, with the price agreed before work starts and honest advice on repair versus replacement.
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| Item | Guide |
|---|---|
| Typical price band | £90–£240 |
| Pricing basis | fixed quote agreed before work starts |
| Typical attendance | 1–2 hours |
| Urgency profile | Emergency |
Frequently asked questions
How do I know if my pipes are frozen or if it's a supply problem?
Check a neighbour or your supplier's incident map: if they have water and you don't, and it's below freezing, suspect an ice plug — especially if only some outlets are dead. Dead outlets map to the frozen run's location.
Can I pour boiling water on a frozen pipe?
No — thermal shock can crack the pipe or joints, converting a freeze into a burst. Gentle, gradual heat from the tap end backwards is the safe method.
The pipe thawed and now it's leaking — why?
It split while frozen; the leak just waited for the thaw. Isolate at the stopcock and treat it as a burst pipe repair — this is the standard sequence, which is why we say be ready at the stopcock before thawing.
Do frozen pipes always burst?
No — many freeze-thaw cycles pass without a split, but each one stresses the pipe, and you don't know which cycle wins. A pipe that freezes regularly is a lagging job waiting to be booked.
Should I leave taps dripping in a freeze?
A slight drip on a vulnerable run keeps water moving and relieves pressure, and can help in severe cold. It's a stopgap, not a strategy — lagging and heat are the real fixes.
What temperature should I keep my house to protect pipes?
In hard frosts, a continuous low setting (commonly suggested around 12–15°C) with the loft hatch ajar protects most systems better than on-off cycling. Frost stats and smart TRVs make this automatic.